You will run into the occasional dissatisfied customer. I got my very first one last week. This customer accused me of not describing a designer bag accurately. I do not feel I misrepresented my listing because I listed it to the best of my ability as we all do.
This post isn’t about justifying myself or my closet, but good customer service tips.
List the item to the best of your ability.
Ask Questions about any item you purchase such as measurements, fit, material, etc.
Request more pictures. I’ve never had a problem with sellers refusing to post pictures. There’s only so many you can post, but you can change the pictures by “re-listing” it with updated information.
Thank you notes. I would strongly encourage placing a reminder for the buyer to review their package for accuracy. It’s easy to get into excitement mode overlook the item accept the package therefore releasing the funds voiding your opportunity for a refund at Poshmark’s discretion. I’d hate to recommend this, but my recent experience left a sour taste in my mouth. The seller is not responsible for buyer’s remorse if they found a problem AFTER accepting the package in the app. It may sound cold-hearted, but Posh does state that all items are final sale, and they do explain the seller/buyer responsibilities. Be firm.
There are common things that all poshers should be aware of when buying/selling.
1) when liking an item, most sellers will inquire about your interest. it’s courtesy to answer the sell about your intentions. it’s understood that you may be liking an item for future purchase, but answering the sellers inquiry may start a negotiation to bargain down the price, reserve, or get to know the buyers bottom line.
2) when replying to or “tagging” someone, it looks like this:
@15pacifichts and the person will be notified.
3) every buyer bundles, so a good question to ask is what their bundle pricing would be or discount.
4) talk to sellers and buyers. get to know them, ask questions.
5) create graphics. since Poshmark is only available to iPhone and iPad users, look up some easy photo and text editing apps.
6) if you are negotiating with someone be in communication with each other. most sellers are loyal to the first potential buyer before entertaining other offers. THIS IS IMPORTANT if you agree on a price, do NOT fall off the face of the planet and NOT respond to the seller. be honest and reply. It’s better to tell the seller you lost interest than to ignore them. I’ve been in situations where I’ve been “stood up” by buyers and set up bundles only to hear silence for 2 days. It’s going to happen,but I encourage you not to be one of those buyers.
this is all for today. if you have any questions feel free to ask!
It is understood that there are seasons in the fashion industry. It’s a multi-billion dollar industry that is relevant all the way down to the fork you eat with at dinner. There is no way you can deny the influence fashion has on our daily lives, but to say you don’t care how you look is wrong. Instead of being driven to change your wardrobe to meet the current trends, I encourage you to discover your own fashion profile and own it.
My style preferences are skinny jeans, slouchy tops, and flats. I love to have controlled messy curly hair or a braid. I love big bags and rectangle framed eyewear.
This year I started exploring prints, and have embraced them. Try something new, pick out things out of your comfort zone every once in a while and try it on. It’s often how I fall in love with things outside my personal preferences.
Fashion is fashion. Personalize it and own it. Too many times we’re envious of other people’s fashion because we haven’t embraced our own.
I understand the challenges of plus size fashion, but through the limited options I found a defined style of “nerd”, classy, timeless, and bold fashion. I hope that you’re enjoying the items I’ve posted in my closet!
Good Morning Saturday!
The week has been kind to me. a change has come over me too. About a month ago I downloaded this app called Poshmark. It was an interesting idea of selling your clothes from your closet. I browsed and found another unexplored avenue of business…plus size women. I’m a plus size woman and although I have greater access to trendy, designer, and variety of clothing living in proximity of 2 major shopping areas and an outlet mall, I too get frustrated at the lack of selection too. My husband had been asking me to purge my closet to avoid an irreversible avalanche. Two weeks after downloading the app I decided to start selling.
Poshmark has made an extremely easy marketplace for commerce. All postings are done through a mobile device. The seller takes a picture, writes about the item, names a price and then the item is listed for sale. Buyers and sellers interact by liking and commenting. There is always business happening and great customer service by the sellers. Although items are sold individually, it’s common for buyers to create bundles of buyer likes for one price so they are not paying multiple shipping fees, Once an item is sold, Poshmark emails a shipping label, you tape it to one of the free USPS boxes at the PO and you’re done. When the buyer receives the package, that is when the money from the sale is forwarded to your account. There is also a 20% sellers fee.
I’ve grown to really enjoy Poshmark for the community it’s built for everyday people. It’s created an opportunity to become a business person without the capital or brick and mortar store. I’ve sold a great deal of inventory to some great ladies and I’ve purchased great items. My favorite part of the whole thing is packaging an item for shipment and including a personalized thank you. This touch helps to reinforce the notion that you’re participating in a loving and caring community. Sure there are some scams that occur, but they are usual on items that shouldn’t be sold on Poshmark like iPads, cell phones, and other expensive electronics. Also it happens to people who trade items. If you stick to the basics (clothing, shoes, and accessories) you’ll be great.
The Poshmark experience has changed me for the better..and the lessons I’ve gathered are for a completely different post, but I want to leave you with this: try it!
I have removed all items from this blog. I have chosen to use Poshmark to sell my items. You can find me at:
Poshmark does have payment and shipping options available on it’s site, but all payment optioins still apply from here with paypal. i think you’ll enjoy the Poshmark experience and you’ll be able to browse other closets of fellow poshers. I’m having fun with it and have sold almost 1/2 my items. Thank you for shopping with me, this will continue to be an active blog.
This is the online store for 15PacificHeights. The items I am selling are from my closet. I used to be a former shopaholic (or rather an avid shopper) and now since my closet space is nonexistent it’s time to spare some room and find new homes for these clothes. I’m a big believer in having GREAT style for less.
Stores I shop at are:
All payments are made through PayPal unless a prior arrangement is made. All Sales are final. If there is a problem with any order please email at email@example.com and I’ll be more than happy to work with you!
Shipping and Handling is included in the price.
If you have any questions feel free to email at firstname.lastname@example.org.
Thank you for giving these clothes a second chance at life! <3